PearlView Practice
⚠ MLB Office no-show rate up 4.2% vs last month
💳 $18,400 in AR aging past 90 days — action needed
📉 PMB Office chair utilization below 75% target
✓ Patient satisfaction hit 4.8 ★ — all-time high
↑ New patient referrals up 12% this quarter
Revenue & Growth
↑ 9.4%
$386K
Total Revenue (QTD)
$214K
MLB Office
$172K
PMB Office
↑ 12%
147
New Patients (QTD)
84
MLB
63
PMB
$268
Avg Rev/Visit
↑ 2.1%
82%
Patient Retention Rate
85%
MLB
79%
PMB
80%
Target
↓ 3%
67%
Treatment Acceptance Rate
71%
MLB
63%
PMB
75%
Target
Trends & Acquisition
Monthly Revenue by Office
Last 6 months · both locations
MLB Office
PMB Office
New Patient Source
Where new patients come from
Referral38%
Google27%
Insurance Dir18%
Social12%
Other5%
Operations & Finance
A/R Aging Breakdown
Outstanding balances · $63,200 total
0–30 days
$34,800
31–60 days
$10,000
61–90 days
$6,200
>90 days
$18,400 ⚠
94.2%
Claims Paid Rate
5.8%
Denial Rate
18 days
Avg Reimbursement
Chair Utilization & Scheduling
Filled slots vs. available · this quarter
MLB Office
87%
↑ target
PMB Office
73%
↓ target
No-Show Rate (combined)
8.4%
Same-Day Cancellations
5.1%
Avg Appt Lead Time
9.2 days
Recall Compliance Rate
74%
Satisfaction & Marketing ROI
Patient reviews · campaign spend
★★★★★
4.8
/ 5 · 312 reviews
Marketing Spend by Channel
Google Ads
$3.6K
Social Media
$1.9K
Mailers
$1.2K
Referral Prg
$0.8K
Total Budget QTD
$7,500 / $10,000
Cost per New Patient
$51.02